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Malawi: Standard Bank encourages customers to use online capabilities

Malawi, 23 March 2020 – Even
though we have no confirmed Covid-19 case yet in Malawi. As a Bank we continue
to undertake precautionary measures to minimise any possible risks of
spreading the Covid-19 virus, Standard Bank is encouraging customers to
adopt its digital banking platforms as a preferred option to visiting a
physical branch.

“The safety of our employees and customers is something that we
care deeply about, and we strongly encourage customers to use Standard Bank’s
suite of digital banking tools for their financial needs, whether this be from
a personal or business perspective,” says William le Roux Standard Bank Plc
Chief Executive.

“Digital platforms provide an efficient, fast, safe and nearly
instantaneous solution to many, if not all of your daily banking requirements,
away from public spaces.”

le Roux explains that with these digital capabilities, customers
can manage account limits, make local payments or pay for their online
purchases, download and send statements or apply for a personal loan
conveniently from anywhere and at any time.

Some of the other digital features available to Standard Bank
clients include the options to:

  • Buy anything online using your Visa debit card up to $5000-
    USD3000
  • Customers can increase or decrease card limits and access
    loans via 247online
  • Send money quickly and safely via Quickash to anyone with a
    mobile number.
  • Stay connected by accessing Airtime, Water,  DSTV, electricity,
    self-account transfers, payments to any bank via Standard
    Bank online banking
    , 247 mobile and 247 App.
  • Customers can also use self-service to stop stolen or lost
    cards
  • Pay your MRA Tax payments through 247 online, Business Online
    and Enterprise Online
  • Payments to third party via Business Online or Enterprise
    Online
  • Direct Debit Orders Collections via Business Online
  • Send money  to any standard bank or other local bank
    account on 247 Mobile , 247 Online, 247 app

“Standard Bank’s digital products offer ease and convenience, no
matter where the person is located, and replace the need to visit a physical
branch. During times like these, digital, contact free banking will help
clients to carry on with their personal and business lives without disruption.”

Meanwhile, business owners do not have to leave their operations
to tend to the financial aspect of their business such as purchasing
electricity, paying staff, taking out a loan or managing limits on cards and
sending money to their suppliers. 

Some of the digital features available to Standard Bank’s business
clients allow for business owners to:

  • Keep their businesses moving by accessing liquidity or working
    capital solutions. Small and Medium Enterprise clients can apply for and
    receive a business overdraft of up to Mk 10 000 000.00 within
    three minutes by applying online.
  • Ensure the lights stay on and the water keeps running at their
    operations by accessing prepaid services online.  

le Roux ,adds that a Standard Bank representative at the call
centre will always be available to assist customers should they require advice
or have specific questions related to their financial needs. “This will likely
see a higher volume of calls at call centres, and we have prepared our internal
systems for any eventuality.”

“Standard Bank continues to closely monitor developments on
Covid-19 both locally and abroad to ensure precautionary health measures are in
place for our employees, clients and all our stakeholders while ensuring
business continuity remains uninterrupted,” le Roux includes.

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